1. How will I place the order?

 

Answer). There are a few steps you need to take when you place an order. First, you will browse through the collection and then choose the items you want. Add those items to the shipping cart and then follow it up with the checkout process. At the checkout stage, you need to provide our shipping details and complete the purchase securely. 

 

2. What type of payment methods are accepted by you?

 

Answer). Following are the different payment methods accepted by us;

 

3. Can I cancel or modify an order after placing it?

 

Answer). You need to review your order carefully before you confirm the purchase. It would be best if you remembered that once you place the order, our team processes it instantly and ensures its dispatch promptly. Therefore, no cancellation or modification is possible at all.

 

4. Can I track my order?

 

Answer). Yes, you can track your order. Once you confirm the order, you will receive a confirmation email that will consist of the tracking number and the link to track your package. You can also track the status of the order through your account by signing in with the login details. 

 

5. Is there a return policy offered by you?

 

Answer). We have to make the shopping experience convenient and easy for you so that you remain satisfied. In case you are not happy with the purchase, you can visit our ‘Return Policy’ page and review the information on exchanges, refunds, and returns. Feel free to reach our customer support team through email or call for more assistance. 

 

6. Do your products get shipped abroad?

 

Answer). No. We don’t offer any international shipping with the products.

 

 

7. How can I check and confirm the right size of my clothing?

 

Answer). We have placed a size chart on our website that helps the customers to choose the right size of clothing. You can view it to confirm your size. If you have more questions or need assistance, our customer support team can help as well. 

 

8. Do you provide accurate colors on the website?

 

Answer). Though we strive to offer accurate colors with the clothing, slight variations can be possible. The accuracy is dependent on individual monitor settings. For additional information on any product, you can reach us through online support or send an email.

 

9. Can I contact customer support?

 

Answer). There are two ways to contact our customer support team. One is through our Contact Us page. Another way is by sending an email to qwxotic.shop@gmail.com respectively. The team will happily assist you with any concerns or questions.